Terms and Conditions


Our price list excludes VAT . We reserve the right to alter prices at any time.

Any price changes will be confirmed to you at the time of ordering. Any custom- made order to specific requirements will be priced as soon as we receive the full specifications.

Lead Time

Our lead time is 6-8 weeks. If we receive the items beforehand, we will notify our clients for dispatch if they wish so.

Receipt of Order Confirmation

When you place an order by email , you will receive an Order Confirmation email from hconceptlondon. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please email to info@hconceptlondon.co.uk or call 07799334815.


Payments can be done by bank transfer to our HSBC acount.


You can cancel your order within 7 working days. After 7 days we have to charge a cancellation fee of 50% of the order value as all items are bespoke.


We guarantee our clients that they receive the highest quality. Although we are 100% sure of what we offer, in case you are not satisfied with the quality of the product upon arrival, please call us immediately on 07799334815 within 24 hours and our delivery team will repack it for returning and we will give you the full refund. After 24 hours you can not return upholstered sofas, upholstered beds, and any made-to-measure items.

In case your product is in a faulty condition upon arrival, please email us on info@hconceptlondon.co.uk within 3 days for a full refund or a replacement.


All our products are hand-made in Turkey. We have a dedicated team of engineers and interior designers to provide 2D, 3D visualisation of your bespoke product or room display. We could provide any alterations.

Please note that we advise clients to see the colour sample of the product or fabric before ordering as there might be slight variations as a result of photographic and publishing processes.

All tables made from solid timber will vary in the texture as a result of nature.

Please note there may be variations in colours dependant on the calibration and settings of individual screens.

International Delivery

We can provide international delivery. Please email to info@hconceptlondon.co.uk for your enquiry.


Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Hconcept Interiors London Ltd.

Legal identity

hconceptlondon is the trading name of Hconcept Interiors London Ltd.

The site is owned and operated by Hconcept Interiors London Ltd. registered in England and Wales, company number 09068822.

The registered office is 25, Harley Street, London, W1G 9BR, please do not send returns to this address.